Shipping Overview
We are committed to delivering your fashion essentials with care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your curated wardrobe pieces reach you in pristine condition. Our logistics network is optimized for apparel and accessories, prioritizing both speed and sustainability in packaging.
Shipping Timeframe
Delivery durations vary based on destination and carrier capacity. Domestic orders typically arrive within 5-7 business days post-dispatch, while international shipments may require 10-20 business days. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all shipments for timely resolution.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Cost thresholds are calculated before taxes and discounts. Expedited services may be available during checkout for select regions at additional rates.
Shipping Regions
Currently serving 40+ countries across North America, Europe, and Oceania. Some remote locations or territories with trade restrictions may experience limited service availability. During checkout, our system automatically validates your address against real-time carrier constraints.
Order Tracking
Within 24 hours of dispatch, you'll receive a confirmation email containing your tracking number and carrier links. For consolidated orders with multiple items, separate tracking details may apply. Our customer portal also provides real-time updates on shipment milestones.
Delayed or Lost Shipments
While 98% of deliveries arrive as scheduled, occasional delays may occur due to customs clearance or logistical disruptions. If your package exceeds the estimated delivery window by 5+ business days, please contact our support team at
[email protected] with your order number. We guarantee assistance with carrier investigations or replacement arrangements.
Customs & Import Duties
International customers are responsible for any applicable customs fees, which vary by country and order value. These charges are determined solely by your local authorities and cannot be prepaid by us. We recommend consulting your national postal service for duty calculators prior to ordering to avoid unexpected costs upon delivery.